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Disaster-proofing your records management program is critical to ensuring business continuity and records retention in the face of catastrophes and emergencies. Yet government agencies are typically unprepared in this area, with only ad hoc and piecemeal strategies that make the process of protecting records against disasters...

Sometimes, organizations are their own worst enemies when it comes to records management. We may want to blame overly complicated regulations (“it’s not our fault”) or underperforming employees (“it’s the workforce, not the organization!”), but sometimes the problems with records management actually do occur at...

As government bodies increasingly digitize their records under the direction of the U.S. National Archives and Records Administration (NARA) and the Office of Management and Budget (OMB), it’s imperative to make electronic records both accessible and user-friendly. Accessibility in the context of federal electronic records refers...

The exchange of information and records within and between government entities can significantly enhance operational efficiency and policy implementation. For example, research published in Government Information Quarterly found that “inter-organizational information sharing improves efficiency by reducing the cost from shared development, pooling resources and shared...