Author: Team PSL

Integrating artificial intelligence (AI) into records management can vastly improve efficiencies, streamline workflows, and ensure better compliance. However, the complexity and unevenness of AI implementations can be daunting, especially in a field where data security, regulatory compliance, and precision are paramount; and investments in AI...

Administering IT assets and technology investments is a critical yet resource-intensive process. Here, we’re talking about the administrative side of IT—planning, deploying, maintaining, and eventually decommissioning IT assets—rather than the day-to-day use of the technology. This administrative aspect is essential for ensuring that IT infrastructure...

Cyberattacks on critical U.S. infrastructure pose a significant and growing threat. Critical infrastructure encompasses a wide array of essential services, such as power plants, hospitals, transportation systems, and water treatment facilities. A cyberattack on any of these sectors could result in widespread disruption, financial damage,...

The Federal Risk and Authorization Management Program (FedRAMP) is a critical benchmark for technology vendors providing services to U.S. government agencies. It provides a standardized approach to security for the cloud products and services used by federal agencies, involving rigorous assessments by third-party assessment organizations...

As artificial intelligence (AI) continues to transform industries, organizations are increasingly incorporating AI systems to optimize processes, enhance decision-making, and improve customer experiences. However, as with any technology, these systems, while powerful, can become targets for cyberattacks, putting sensitive information at risk. For corporate professionals...

In the world of cybersecurity, technology matters less than people. End-users are both the most vital element—and the weakest link—in the chain of cyber defenses. As ISACA, a professional membership organization for IS/IT pros, writes, “Security is not only for security teams, because attackers will...

Ethical records management serves as the backbone of a reliable and, ultimately, trustable information system. By contrast, loss of trust can disrupt the flow of reliable and accurate information within an organization, compromise decision-making processes, and lead to legal implications and penalties. In the case of...

Government agencies are increasingly turning to artificial intelligence (AI) to update records management processes. The U.S. National Archives and Records Administration (NARA), for example, has indicated interest in using AI systems to auto-fill metadata and to respond to Freedom of Information Act (FOIA) requests. “The National...

Federal records managers must understand a huge range of laws governing records management in the federal government to ensure compliance, accountability, and the preservation of vital information. Understanding the complex legal framework prevents potential violations, protects sensitive data, and facilitates smooth responses to public inquiries...

Over the years, the U.S. National Archives and Records Administration (NARA) has provided the federal government with a wide range of records management services. One of their most important and helpful services is running, in cooperation with other federal agencies, a collection of massive Federal...

What is the relationship between records management and compliance with Freedom of Information Act (FOIA) requests? In short, it’s complicated. Obviously, good records management is critical to meeting formal FOIA requests. It’s how staff can even find the information that’s being requested. Unfortunately, according to research...

The Office and Management and Budget (OMB) and the National Archives and Records Administration (NARA) have been pursuing a years-long quest to get the federal government to transition into electronic records management, with significant deadlines falling at the end of 2016, 2019, and 2022. Does the...

Increasingly, today’s information management is about taking advantage of opportunities inherent in the information rather than just formulaically following pre-existing rules designed principally around compliance. To be sure, risk mitigation is always going to be a major concern, but modern information management can help mitigate risks...

As the deadline to comply with OMB/NARA Memorandum M-19-21 rapidly approaches, it might be helpful for agencies to familiarize themselves with allowable exceptions to its mandates. While all agencies are expected to comply with M-19-21’s requirements – which, broadly speaking, mandate that federal agencies begin managing...

The reports are in! Records management officials at federal agencies throughout the U.S. government have submitted their annual Senior Agency Official for Records Management (SAORM) reports to the U.S. National Archives and Records Administration (NARA). Though NARA is still processing and assessing these reports, they already...

“There never are enough resources,” says one federal records management specialist of the drive to convert to electronic records management. Federal agencies are under the gun: they are facing an ambitious (and unfunded) mandate to make an almost complete transition to electronic records management by...

Social media presents unique issues for federal records managers trying to figure out how to collect, manage, and preserve these digitally complex records. As far back as 2011, the government has been assessing how to best handle social media records. A 2011 study conducted by the...

Cyberattacks targeting the U.S. government are growing in frequency, sophistication, and severity. In 2020, for example, a massive attack successfully breached nine agencies and hundreds of private companies that work with governments around the world. So, it makes sense that government personnel would take steps to...

Records schedules are a key element of any governmental records management system. Essentially formalized instructions for the disposition of records, they guide agencies in how to handle records and how long to keep different kinds of records. Be aware that records schedules can create complications for...

We’ve previously discussed how good records management fosters transparency. Today, we want to take a deep dive into one of the positive effects of transparency: trust-building. As with transparency, good records management will cultivate trust because users and stakeholders can have confidence in the authenticity,...

The majority of data breaches and malware attacks occur as a result of vulnerabilities that are patchable - and thus potentially preventable. Vulnerability scanning is the solution. But what is vulnerability scanning? How does it work, and is it really worth the investment? Click on the...

The COVID-19 pandemic has hit the working world like an earthquake, with millions of Americans now working from home under lockdown and shelter-in-place orders. It's even affected government workers, including staff at the National Archives and Records Administration (NARA). What does this mean for NARA’s requirements...

Records administration is a complex and challenging task for any organization, and that’s without worrying about unauthorized or inappropriate users interfering with records. In fact, users with unnecessary access rights create more than just security and privacy risks, they can complicate or even damage the...

Since 2014, over 440 breaches of government data in the U.S. have exposed nearly 169 million records, according to a study from technology research website Comparitech. That figure doesn’t even touch on data breaches that remain undiscovered, nor on other security issues that can impact government...

The U.S. National Archives and Records Administration’s (NARA) recently updated guidelines for federal records management include a provision ending the use of agency-run storage facilities for analog records. Specifically, Section 1.3 of OMB/NARA M-19-21 mandates that federal agencies must close any agency-operated Records Storage Facilities...

With the new recently issued guidance from the U.S. National Archives and Records Administration (NARA) dictating that ALL records – including both permanent and temporary – be managed in electronic format by the end of 2022, does the concept of Unified Records Management (URM) still...

Records management is not easy and if done poorly or haphazardly can consume an enormous amount of time, human capital, and budget. Records schedules help. The National Archives and Records Administration (NARA) defines a records schedule as “mandatory instructions for the disposition of the records.”...

According to the National Archives and Records Administration (NARA), "Temporary records are those records that NARA approves for either immediate disposal or for disposal after a specified time or event." Temporary records are no easier to manage than permanent records, and in some ways, they may...

June 15, 2019 – Duluth, GA – Peniel Solutions, LLC (PSL), a leading provider of records management and digitization services, is pleased to announce that it has been granted certification under ISO/IEC 27002 by global certification authority G-Certi. The ISO/IEC 27017:2015 standard offers guidelines for establishing...

When creating records, especially those intended for long-term preservation and archiving, records managers must consider an enormous number of variables to ensure the records will serve their intended purpose. This is particularly true when creating an electronic version of a physical or analog record (for...

March 13, 2019 – Duluth, GA – Peniel Solutions, LLC (PSL), a leading provider of records digitization services, is pleased to announce that it has been granted approval as a Schedule 36 General Services Administration (GSA) vendor to provide services under contract 47QSMA19D08PC through 2024....

Federal agencies are facing pressing document management mandates from the National Archives and Records Administration (NARA). Specifically, NARA has been tasked with guiding federal agencies toward meeting the Managing Government Records Directive, using existing technology where feasible. That means they must be managing all permanent...

In 2013, the National Archives and Records Administration (NARA) provided "Guidance on a New Approach to Managing Email Records" known as the Capstone approach. NARA intended the Capstone approach to provide a systematic and simplified way for federal agencies to manage email records, and many agencies...

In partnership with Victory World Church, Peniel Solutions makes cash and in-kind donations to support Hurricane Harvey relief as well as global and local educational initiatives. As part of disaster relief efforts organized by local Victory World Church, Peniel Solutions, LLC (PSL) is donating to assist...

PSL ISO Certification Peniel Solutions, LLC (PSL) Passes its Annual Appraisal Audit for ISO 9001:2008, ISO 20001, and ISO 270001 services. Peniel Solutions, LLC (PSL) announced April, 2017 it has been independently audited for its annual appraisal of ISO 9001:2008 Quality Management, ISO 27001:13 for Information Security...

Free Security Trial for Government Agencies Did You Know: Government agencies data and identity security breaches are on the rise! Research shows that in 2015 the average cost of a breach has increased by 15%. Today, most federal, state and local government agencies are using 1st generation...