16 Dec The Importance of Trust in Records Management
We’ve previously discussed how good records management fosters transparency. Today, we want to take a deep dive into one of the positive effects of transparency: trust-building.
As with transparency, good records management will cultivate trust because users and stakeholders can have confidence in the authenticity, accuracy, and legal compliance of the records in question. That, in turn, bolsters public support in government agencies as institutions serving the public interest.
It’s not just the public that needs to trust, however. Any records management system has many stakeholders and interested parties, ranging from internal users to external watchdog groups, from citizen customers to regulatory authorities. The more each of those groups trust the records that any agency or organization maintains, the fewer problems those organizations will face.
Read the full post on our TransAccessDM blog to learn more.
